Shipping Info
In accordance with our Privacy Notice, all of our orders are shipped in plain boxes, that have no sexually markings, pictures or messages.
GlassSexToys.ca aims to dispatch the order by the 2nd business day since it is received. The exceptions are the personalized items, where we need up to 14 days to create it. In case there is anything wrong with your order, you will be contacted by email.
All the products are shipped through Canada Post. The metods you can choose between are Regular, Express, Priority etc. When you proceed to checkout, you will be able to choose the shipping methods according to the price for each one.
After we process your order, we will send you a tracking number, that you can enter on the Canada Post website, to see the status of your delivery.
For shipping addresses outside of Canada, the customs forms will indicate that you are receiving a glass item and the value of the goods before taxes and shipping costs.
NOTE:
- We will not be responsible for mis-shipping, in the case where we are provided with the wrong or incomplete address by the costumer.
- Please note that Canada Post doesn't pick up mail during the weekend.
- We are not at fault for delays because of bad weather or official holidays.
- We are also unable to ship to Prison facilities or Military Bases.
